Here you will find the most common problems and solutions for the Game Center.
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Game Center Install problems
Error - Unable to create: folder, file, shortcut
- Launch Game Center as an Administrator.
- Verify there's more than 300MB free space in your Hard Drive.
- Verify availability and access rights to the folder where Game Center is installed.
- Check antivirus restrictions for Game Center.
- Restart your computer to clear the temporary files and active processes.
Game Center Launch problems
Error - Unable to: process, run application
- Launch Game Center as an Administrator.
- Verify availability and access rights to the folder where Game Center has been installed.
- Check antivirus restrictions for Game Center.
- Restart your computer to clear the temporary files and active processes.
- Remove all Game Center files from your Computer and reinstall.
Game Pigeon Won't Update Yahoo
Game Install and update problems
Error - Unable to: process application, download update, connect to update server, install
- Launch Game Center as an Administrator.
- Verify availability and access rights to the folder where Game Center has been installed.
- Check antivirus restrictions.
- Check the Internet connection.
- Restart your computer to clear the temporary files and active processes.
- Remove the game files from your system and reinstall.
Game launch problems
Error - Game files not found or damaged
- Go to Game tab > Settings > Check and Repair the game
With the installation and upgrade to Game Center, there are two main types of problems: local and network.
Game uninstall problems
Error - Game is not registered in Game Center
- Game files are probably damaged. Import the game.
Error - Game files are used by another process
- The game process may be open. Close the game and try again later.
Error - Unable to process application files
- Launch Game Center as an Administrator.
- Verify access rights to the folder where Game Center has been installed.
I tried everything and the issue persists - what now?
Submit a ticket to Support.
Include the following information:
Game Pigeon Won't Update Windows 10
- Short and easy to understand problem description
- Game Center logs, crash dumps, preferences.xml (default path: C:ProgramDataWargaming.netGameCenter):
- logs (folder)
- crash_dumps (folder)
- preferences.xml
- Games logs/preferences (can be found in game folder, e.g.)
- WOT: python.log, game_info.xml and app_type.xml
- WOWS: python.log (inside profile folder)
- WOWP: Go to: %appdata%wargaming.netWorld of Warplaneslogs
- Installer logs:
- Run the Game Center installer through the command line with following parameter: wargaming_game_center_install_eu.exe /LOG=./installerlog.txt
- installerlog.txt will be created in the same folder as file wargaming_game_center_install_eu.exe
- Screenshots with occurred errors/crashes
- Dxdiag.txt (Start –> Command line -> dxdiag -> save as username_dxdiag.txt)
- In case when firewall/antivirus blocks Game Center, information about firewall/antivirus version has to be attached.
- In case of download/connection speed issues:
- Launch cmd.exe as administrator.
- Execute the following command:
- NETSTAT.EXE -abfq >> C:netstat.log
- Wait 1-5 seconds and press Clrt+C.
- Repeat steps 2 and 3 several times to gather more data
- Attach C: netstat.log file.