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Welcome to the Apple Support Communities. I can see from your message you’re having an issue with the keyboard of your iPhone XS Max when adding any multimedia to a message. I know how important it is to have your keyboard working. Begin by checking to see that you have the iOS up-to-date on your iPhone. You can do this by going to Settings > General > Software Update. If there is an update, be sure to backup your iPhone before installing it. Having a backup of your data is like having an insurance policy, you don’t plan on using it, but it’s great to have if you need it. Here’s how to backup your iPhone: How to back up your iPhone, iPad, and iPod touch.

Here’s how to install the update: Update your iPhone, iPad, or iPod touch.

Next, if the iOS is up-to-date, restart your iPhone with these steps: Restart your iPhone, iPad, or iPod touch.

If the issue persists after restarting, check the keyboard settings and see if you have any third-party keyboards installed. This article will show you how to check: About the keyboards settings on your iPhone, iPad, and iPod touch.

If there are any third-party keyboards, try uninstalling them, and see if the issue persists. Let us know the results.

Iphone Xs Max

Iphone Xs Max For Sale

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Iphone Xs Max Price Drop

Apr 23, 2019 2:39 PM